Authorization¶
Authorization is required to start working with the MixVel Cashier Web application.
Here is the link to the MixVel Cashier authorization page cashier.mixvel.io
In the upper right corner of the screen, the user can change the authorization interface language by selecting the corresponding toggle. The login windows support two languages: RU (Russian) and EN (English). The selected language will be saved and applied to all subsequent authorization windows.
Authorization language selection button
Authorization starts with entering the user’s username and password:
- Login – the user’s MixVel Cashier email address;
- Password – the user’s password for user’s MixVel Cashier login;
Then click the "Login" button.
Authorization page
If authorization errors occur, the user must reset the browser cache.
During first-time logging in the user should consent with the Processing of personal data by marking the appropriate checkbox. This consent is given once upon registration or upon authorization after installing the update to version 1.9.0 or later.
Upon first login to the system (as well as after updating the application to version 1.9.1 or newer), you must enable and configure two-factor authentication. (See the section: Initial Setup of Two-Factor Authentication)
Note: After three (3) unsuccessful attempts to enter the authentication code, the user account will be automatically locked. To unlock your account, please contact Technical Support at: support@mixvel.com. The failed attempt counter resets upon the first successful entry of the authentication code.
Authorization page with the agreement required
The next step is to select a point of sale.
Structural unit and Session selection page
A point of sale is a basic structural element in the MixVel environment. It allows agencies in one point of sale to select different seances (provider sessions).
Select a point of sale from the drop-down list, then click the «Select» button. Changing the point of sale is possible only if the corresponding change is enabled in the MixVel agency's Boss Personal Account. If the user has access to multiple points of sale, they must log in by selecting the point of sale based on their physical location.
If the user selects the incorrect point of sale during authorization, the user can return to the previous window by clicking the "Back" button in the browser tab.
After selecting a point of sale, if a point of sale has access to content from multiple sessions/ seances (sales stocks), the user will be prompted to select the session in which to work in the Web-application. The user must select an available session from the drop-down list and confirm their choice by clicking the "Select" button.
Initial Setup of Two-Factor Authentication¶
As an additional security measure, the Web-application provides a two-factor authentication mechanism. After entering your username and password to log in, the system will prompt you to enable and configure two-factor authentication.
Two-Factor Authentication Setup Page
Note: Using two-factor authentication is mandatory for application version 1.9.1 and newer.
The initial setup process for two-factor authentication consists of the following steps:
1. Enter your account username and password.
2. Click the «Login» button.
3. Check the «Enable two-factor authentication» checkbox.
4. Click the «Login» button.
Instructions for setting up two-factor authentication will be sent to the email address used as your login.
Note: If the email does not arrive within a few minutes, please check your Spam folder.
5. Click the «OK» button.
6. Follow the steps described in the instructions to configure two-factor authentication.
7. Enter the authentication code from your mobile application and click the «Confirm» button.
Note: The authentication code is valid for 30 seconds. After 30 seconds, a new authentication code will be generated.
Authorization Code Entry Page
Reconfiguring Two-Factor Authentication¶
Reconfiguring two-factor authentication may be necessary if access to your previously used device is lost or becomes impossible for any reason, as well as when changing your account password.
To regain access to your MixVel Cashier user account and reconfigure two-factor authentication please contact Technical Support at support@mixvel.com.
Note: When restoring your password independently, you also have the option to reissue a QR code for two-factor authentication. (See the section: Password Restoration below)
Password restoration¶
After three unsuccessful authorization attempts the user account will be temporarily blocked. The user needs to contact the agency administrator to restore user access.
The "Authorization" page has the option to restore the user account password. By clicking the "Reset password" button the user will start the password restoration process. Next, it is required to enter the email address used to register as an agency employee (available in MixVel Cashier user settings) and click the "Recovery" button. After entering the email address and clicking the "Recovery" button, an email with further instructions will be sent to the specified address.
Note: When you follow the link from the email, the password recovery page will open. You can check the "Reissue QR code for two-factor authentication" checkbox to reconfigure two-factor authentication in the Web-application.
"Password Recovery" page
Authorization interruption¶
If the user stays inactive for 60 minutes, the MixVel Cashier Web-application will automatically log out of the account for user data and application data safety purposes. Next, the MixVel Cashier Web-application will prompt the user to log in again.